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Privacy Policy

Privacy Policy

Personal Car places utmost importance on maintaining the privacy of the information of its users (to be hereinafter referred to as “User”). Please ensure that you read and agree to the Personal Car privacy policy (hereinafter referred to as the “Policy”) as given below before you proceed.

This Policy may change from time to time, your continued use of Personal Car’s services after it makes any change is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Consent of the User is deemed captured on either continuous usage of Personal Car’s website/app or by categorically capturing consent through checkbox at the time of making the booking.

About Personal Information:

Please note that there are cases where personal information of Users is requested by Personal Car within this web site and app. In this case, personal information is protected and managed as described below.

Purpose of Collecting Personal Information:

Personal Car collects and uses relevant personal information of Users in order to provide car rental services to its Users.

Details of Personal Information:

Personal Car collects the following information of User’s address, name, birth date, gender, occupation, telephone number and e-mail address.

Besides the above, Users intending to create an account may be asked to submit personal information including Pan Card details & driving license. This information is requested if the User is entering into a transaction and is further used to deliver the services as has been requested by the User. The data so collected from the User shall also be used to manage the website/app, and detect any fraud or website abuses.

Vehicle Use Data:

Vehicles will contain hardware that gathers and transmits information about vehicle use. This is done as a security measure against accident or theft and also to provide you with valuable services and information, such as other drivers' data.

Location Tracking:

To prevent theft, and to allow us to locate you in case of emergency, accident, lock-out, etc., we track the location of your vehicle. Your location information will be confined to Personal Car service, and we will never impermissibly make your location or movement’s public. As part of our service, the location of your vehicle may be released to insurance companies, the police, or similar parties in the course of an investigation and/or accident claim, and to provide assistance in emergencies.

Management of Personal Information:

Personal Car is very careful in the management of personal information of Users. Personal Car also has measures in place to ensure that collected personal information is protected and not accessed inappropriately.

Updating Personal Information:

Personal Car makes every effort to ensure that personal information of Users is accurate and updated. Personal Car also requires individuals to verify their identity for security purposes before we reply to any requests. In addition, information is corrected or deleted as necessary.

Submitting Personal Information:

Please note that Personal Car does not submit personal information to third parties except in the cases below:

a) Only after the permission of a User is received.

b) When working with an outsourcing company (a contract is first concluded between Personal Car and the outsourcing company to ensure that strict management of personal information is enforced).

c) As required by law.

d) For the purpose of protecting life, body or property when the permission of a User is difficult to obtain.

e) For the purpose of improving public health and promoting sound childhood education when the permission of a User is difficult to obtain.

f) When government or the outsourcing company needs personal information to carry out its duties as required by law when there is a possibility that obtaining the permission of a User may impede the completion of duty.

g) To ensure the protection of personal information of User, the above information is reviewed and improved as needed.

Use of Cookies:

In order to provide our Users with better information and service we use Cookies on certain pages. Cookies are small data files that are transmitted through a web browser to the hard disk or memory of a particular User so that they can be identified. Cookies do not transmit User’s names, addresses or telephone numbers to Personal Car. If you wish to disable the Cookie function on your browser, you may do so through your browser settings.


This site uses SSL (Secure Sockets Layer) encryption technology. In addition, Personal Car also uses firewalls to protect information within the Personal Car web site. However, please note that we are not able to make a 100% guarantee as to the safety of transmissions over the Internet due to the limitations of this technology. SSL is an encryption technology used to protect transmissions between Users and Personal Car's server. SSL works by encrypting data that has been inputted by Users and transferred from Users to Personal Car server and retransmissions of data for confirmation from Personal Car server to Users. The use of this technology greatly reduces the chance of third parties accessing and altering transmitted data in the case that it is intercepted. Even in the case that transmitted data is intercepted, the matching electronic key is necessary to decode the information. Although the number of electronic keys is limited, the identification of the correct electronic key would take a substantial amount of time and is therefore considered very difficult.


All of the rights including the copyrights of the contents (all characters, text, pictures, and images) of this website/app belong to Personal Car. Use, reproduction, duplication, re-distribution, and re-publication cannot be performed without obtaining consent of Personal Car in advance.


The trademark of "Personal Car", symbol thereof and any other service marks or trademarks of Personal Car, or logos thereof appearing on this website, are trademarks or registered trademarks of Personal Car. These may not be used, reprinted, duplicated, or changed without prior permission of Personal Car.


This website/app has been made based upon reliable information; however please note that the accuracy and the reliability of this information cannot be guaranteed 100%.

Personal Car reserves its rights to change or amend this Policy as per the management policy norms or Government of India guidelines from time to time.

No Liability

By accessing this website/app the User agrees that Personal Car will not be liable for any direct or indirect loss, liability, indirect and consequential damages of any nature whatsoever, arising from the use or inability to use the website/app and from the material contained in this website/app Jurisdiction

The use of the website/app or any incidental issue that may arise pertaining to the Policy shall be strictly governed by the laws in force in India and by using this website/app the User submits himself/herself to the exclusive jurisdiction of the courts in JAIPUR Rajasthan.